At 2:20am on a freezing morning in August 2016, a mother received a frantic call from her college student daughter Kim who was calling her from inside a cupboard she was hiding in whilst the home in which she was staying was being ransacked. All she said on the phone was “Help me mommy, help me – there are men in the house”. Hear the chilling story from ‘Bulletproof’ mom Gillian Lindsell and how the 10111 emergency line and SAPS let them down and how she is now on a mission to make a change to a very broken system of non-delivery.